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Thoughts to take further

Notebook

I explore how ideas emerge, why products get stuck and how possibilities become something that works. Sometimes that is about marketing and product development, sometimes about collaboration, health or life itself.

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57 publications
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Growth, how do you turn silos into communicating vessels?

Organizations that want to shape their growth ambitions tackle this on a grand scale from time to time. The familiar marketing mix with the 4-P's - Product, Price, Place & Promotion - is dusted off, customer journeys are made,…

12-03-2025

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The power of listening

"I like to listen. I have learned a great deal from listening carefully. Most people never listen." Ernest Hemingway And then there was PowerPoint ... admittedly in 1987 under the name Presenter and not yet owned by Microsoft. After…

17-02-2025

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Trust: familiarity breeds affection

"Life can only be understood backwards; but it must be lived forwards." Søren Kierkegaard It has been fifty years since my father and I regularly went to a toy store in our small village on weekends to score a Matchbox car. Even larger…

13-02-2025

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Just with confidence

Waiting, she looks around, not knowing what the outcome behind this door will bring. Will she keep the door closed or is her curiosity for change simply too great? Her hand grips the door handle forcefully, determined to open the door.…

30-09-2024

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Are people really going to be surprised by this?

"No risk, no story. No guts, no glory." Ruud Olijve This is the only real question that should matter within marketing. The only criterion that matters. That you really know how to surprise customers, do something new or funny. No more…

04-07-2024

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Less process, more content please

A director at a health insurance company once told me the best way to make the board cheerful: give them the feeling that everything is under control and, above all, don't saddle them with a problem. If you do that, they quickly think,…

04-07-2024

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Success loves silence!

“Work hard in silence, let your success be your noise.” Anonymous Work hard in silence and resounding success will follow. Don't talk about your plans and tactics with others. A field general does not let the enemy know his plans on the…

04-07-2024

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It's not about who started, but about who stopped

We all face conflicts from time to time; there is nothing wrong with that in itself. Yet conflicts often make us feel bad. Especially if there have been unpleasant experiences surrounding conflicts such as arguments, resentment and…

15-06-2024

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Growth in your group

“You will meet two kinds of people in life: ones who build you up and ones who tear you down. But in the end, you will thank them both” Unknown There are CLEARLY two kinds of people in the world.... Those who make your life easier and…

16-05-2024

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Retaining existing customers with retention marketing

"Do what you do so well that they will want to see it again and bring their friends." – Walt Disney Retention marketing is a strategy that focuses on retaining existing customers and encouraging repeat purchases. It is an important part…

08-05-2024

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No one can predict the future

Prediction is difficult - particularly when it involves the future. – Mark Twain When future scenarios are needed to future-proof an organization, people go to work to analyze what could happen in their market. They put together a team…

06-05-2024

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Turn it around

When British Prime Minister Harold Macmillan was asked what the greatest challenge for a statesman was, he replied, “Events, dear boy, events.” The same is true for most leaders, organizations but also for ourselves. Events happen to…

01-05-2024

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Switch, leave or get on board?

Marketers are often judged on the inflow of new customers, leaving customer retention greatly underemphasized. Bringing in switchers is what counts. Unfortunately an annoying characteristic of switchers is that they keep moving and…

31-03-2024

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Market Engineering

The man behind the desk in the blue suit looked at me cynically. “So you are the one who is finally growing our business?” With these words dripping with distrust, I was welcomed by the production manager. The company where I started…

25-02-2024

ArticleStories

Hormones & Marketing

You are what you feel! Our senses play a relevant role in generating our feelings and even determine our behavior. How? Whatever we perceive with our senses will directly drive our hormone system. Hormones are small but very powerful,…

27-11-2023

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Ode to the misfits!

Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes… the ones who see things differently — they’re not fond of rules… You can quote them, disagree with them, glorify or vilify them,…

08-09-2023

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The secret of collaboration

Successful team performance is not achieved by haphazardly putting people together. A high-performing team consists of people who really trust each other. In such a safe environment, they dare to map out the path to success together.…

06-06-2023

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Fear culture or performance culture

Every day we read the news in which some cesspool is opened where the creeping odor is truly unbearable. It especially stinks when someone has not followed the rules imposed. In this day and age, you apparently have to be more Catholic…

04-11-2022